Your Privacy is important to us

This privacy policy was last updated on 22 November 2019.

MBNATURECARE and May&Baker Plc respects your privacy and is committed to protecting your information. This privacy policy will inform you as to how we look after your information when you visit our website and/or use our mobile application (“App”) (collectively our “Services”) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

(1) - IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY POLICY
This privacy policy aims to give you information on how MBNATURECARE and May&Baker Plc collects, uses, discloses, transfers, stores and processes your information when you use our Services, including any data you may provide through your use of our Services.

This website and our mobile applications as available are not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing information about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them.

MBNATURECARE and May&Baker Plc is responsible for your information (collectively referred to as “we”, “us” or “our” in this privacy policy).

If you have any questions about this privacy policy, please contact us using the details set out in section 11.

CONTACT DETAILS

MBNATURECARE, 3/5 Sapara Street, Industrial Estate Ikeja, Lagos

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit or third party mobile application you may use.

(2) - INFORMATION WE COLLECT ABOUT YOU

What information we do not collect:

We do not collect sensitive personal data when you use our platforms.

Sensitive personal data includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership. Nor do we collect any information about criminal convictions and offences.

So what information do we collect?

We collect limited personal data about you revolving around our products scope - Such personal data may revolve around your health, genetic, biometric data, sexual orientation, sex life, sleep cycle, immune system status, eating pattern, Digestive trends and other health related activities about you. Personal data means any information about an individual from which that person can be identified. These are limited to name, email and phone number only unless stated otherwise. These data collected are only used to contact you on offers, productrecommendation and prizes you might win in any of our marketing promotions. MBNATURECARE and May&Baker Plc will not share this data collected to any third party and is strictly used for communication between us and you directly.

When you use our Services, we collect, store and transfer certain information which does not identify you as an individual but rather identifies the device you use to access our Services such as:

• Technical Data, including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, information about operating system, platform and other technologies on the devices you use to access our Services.
• Usage Data, including information about you (name,email and phone)and how you use our website, products and services.
• Device Data: we collect information from the device you use to access our website and/or App. This includes IP address, device model, device operating system version, MBNATURECARE and May&Baker Plc-installed application version.
• Aggregated Data such as statistical or demographic data for any purpose which. data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

If you participate in our marketing promotions via website/mobile App, we will be asking if you want to receive push notifications from us. Push notification may include alerts, sounds, icon badges and other information in relation to the use of the App itself. You can choose to allow or reject push notifications being sent to your device. If you do not allow us to send you push notifications, you will be able to use the App, but you may not get the full benefit of its features. You can control your preferences to receive push notifications via your device settings.

(3) - HOW IS YOUR INFORMATION COLLECTED?

We use different methods to collect information from and about you including through:

• Registration and the Know-Your-Customer process. To participate in our contests or marketing promotions will require that you register and fill in a registration form. The data collected from registration is limited to strictly - Name, email and Phone number. This is in our bid to know our customer and deliver a better usage experience and our offers and promos to you
• Automated technologies or interactions. As you interact with our Services, we may automatically collect Technical Data about your device, browsing actions and patterns. We collect this information by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies or those of our advertising partners (see below). Please see our cookie policy for further details.
• Third parties or publicly available sources. We may receive Technical Data about you from analytics providers based outside Nigeria such as Google..

(4) - HOW DO WE USE YOUR INFORMATION

We will only use your information when the law allows us to. Most commonly, we will use your information in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests, and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where you have sent your information to us for the purpose of participating in a promotion.

REASONS FOR WHICH WE WILL USE YOUR INFORMATION

We have set out below a description of all the ways we plan to use your information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

(5) - DISCLOSURES OF YOUR INFORMATION

MBNATURECARE and May&Baker Plc may transfer your information to another company if it restructures its business. MBNATURECARE and May&Baker Plc may transfer your information to a third party if the operator of the website changes, or if there is a sale of all or any part of its business or its assets. In the event of any of these transfers occurring, the party who acquires the data will assume the rights and obligations described in this privacy policy.

MBNATURECARE and May&Baker Plc may engage the services of third party service providers and suppliers for certain activities including, but not limited to, processing your information and providing technical support to our contests, promotions or products. MBNATURECARE and May&Baker Plc will take steps to ensure that arrangements with third party service providers protect your privacy by ensuring that these third parties comply strictly with instructions when they are processing your information.

We require all third parties to respect the security of your information and to treat it in accordance with the law. We do not allow our third party service providers to use your information for their own purposes and only permit them to process your information for specified purposes and in accordance with our instructions.

(6) - OUR ADVERTISING PARTNERS

Some of the ads you receive while navigating our contests or promotions are placement Ads stictly from May&Baker Plc or its subsidaries. We will not share or disclose your information to third parties outside the May&Baker Plc group otherwise such parties are acting in specific capacities by instruction from MBNATURECARE and May&Baker Plc.

(7) - DATA SECURITY

We have put in place appropriate security measures to prevent your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

(8) - DATA RETENTION

HOW LONG WILL YOU USE MY INFORMATION FOR?

We will only retain your information for as long as necessary to fulfil the purposes we collected it for (e.g. such as providing you access to our Services), including for the purpose of satisfying any legal, accounting, or reporting requirements.

(9) - YOUR RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

(10) - QUESTIONS If you have any questions about this privacy policy, please contact us on iyalagbo@mbnaturecare.com.